DocsAccountClaim a domain already registered in KukiBot

Claim a domain already registered in KukiBot

If a domain was registered by someone else — a previous developer, an old agency — you can take ownership by proving you control it. No support ticket needed.

When does this happen?

  • A previous developer added your domain to their KukiBot account and no longer works with you
  • An agency registered it for a client project and the relationship ended
  • Someone registered your domain speculatively (squatting) without deploying the banner

How KukiBot determines ownership

KukiBot uses two signals to decide who owns a domain:

  1. Deployment — is the KukiBot script tag actually live on the site? If yes, the registrant is assumed to be the legitimate owner.
  2. Email proof — can you receive email at @yourdomain.com? If yes, you control the domain's mail infrastructure, which proves ownership.
ℹ️If the domain is registered but the banner is not deployed on the site, the registration is automatically overwritten when you add the domain — no claim needed.

How to claim a domain

  1. Go to your dashboard → click Add site
  2. Enter the domain — e.g. yourdomain.com
  3. If the domain is already claimed and the banner is live, you'll see a yellow "Domain already claimed" panel
  4. Type the local part of your @yourdomain.com email — e.g. info or dev
  5. Click Send claim link
  6. Check that inbox — click the one-click link in the email
  7. Ownership transfers instantly to your account
💡The banner keeps running throughout the claim process — there is zero downtime for your visitors.

What happens to the previous owner?

The site is removed from their dashboard. They're not notified — the claim link is sent only to your @yourdomain.com address, which they cannot receive. All consent logs and compliance reports transfer with the site.

What if I can't receive email at @yourdomain.com?

If you don't have a mailbox set up at your domain yet, set up a catch-all or a simple forwarder first — most hosting providers offer this in their DNS/email panel in under a minute. If that's not possible, contact info@kukibot.comwith proof of domain ownership (registrar screenshot, DNS access) and we'll transfer it manually.

Cooperative transfer vs hostile claim

ScenarioUse
Agency sets up a site for a client and hands it offCooperative transfer — agency sends invite to client email
Previous dev won't cooperate, you control the domainDomain claim — prove ownership via @domain email
Someone registered your domain speculatively (no banner deployed)Add it normally — squatter record is overwritten automatically

Need help with a specific case?

Contact us and we'll sort it out.

Contact support →